1. Our electric scooters are significantly more cost-effective than gasoline-powered scooters. Electricity costs less than €1 per 100 km, and maintenance costs are minimal.

The e-scooter can be charged at any standard power outlet. Thanks to the removable battery, you can conveniently charge it at home or in the office – without the need for a gas station.

An e-chopper or e-scooter can be used flexibly, allows you to avoid traffic jams, simplifies the search for parking and ensures a relaxed, quiet driving experience.

Yes, our e-scooters and e-choppers are 100% electric and emission-free. If the electricity is sourced from renewable energy sources, your ride is even completely CO2-neutral.

Up to 25 km/h: moped license (not required for persons born before April 1, 1965).

Up to 45 km/h: Class AM or Class B (car driving license).

Over 45 km/h: Class A1, A2, A or B196.

Yes, all our models are officially road legal and come with a COC certificate, so you can drive straight away.

After placing your order, you'll receive a tracking number via email or text message. The shipping company will contact you to schedule a delivery date, and your e-scooter will be delivered within 3-5 business days.

Yes, you need liability insurance for your e-scooter or e-chopper. You will receive the registration documents separately by mail.

Over 20 km/h: Helmets are mandatory in Germany.

Up to 20 km/h: No helmet requirement, equivalent to an e-bike.

We offer a central spare parts service through our warehouse. If you need spare parts, you can contact us directly at info@star-biker.com .

Our electric scooters consist of three main components: the motor, which directly drives the rear wheel, the battery, which supplies the energy, and the controller, which controls the speed and power output.

Charge your e-scooter, e-chopper, or e-scooter for at least 4 to 6 hours. Note that the battery will reach its full capacity after 3 to 5 charging cycles.

Yes, our electric scooter batteries are removable and can be charged using any standard household outlet. Charging directly in the vehicle is also possible.

To extend the lifespan of your battery, avoid completely discharging it. Charge it regularly and avoid deep discharge.

2000 watts correspond to 2.70 hp .

3000 watts equals 4.10 hp .

Our lithium-ion batteries retain at least 80% of their original capacity after 1,500 charging cycles, provided they are regularly maintained and not deeply discharged.

If you notice a technical defect, please use our contact form and send us a picture or video with the chassis number.

All Star Biker models are based on similar basic technology, but differ in performance, ergonomics, comfort and design.

Battery performance may decrease slightly at low temperatures. Ideally, store the battery at room temperature to maintain optimal performance.

You can pay securely and conveniently in our online shop. We accept advance payment, instant bank transfer, purchase on account, installment payments, credit or debit cards, and PayPal. Your payment is processed securely through a certified partner.

Yes! With installment payments through Klarna, you can flexibly finance your e-scooter, e-chopper, or electric scooter. Simply select the "Installment payments with Klarna" option during the ordering process to pay off your vehicle over a period of 3 to 36 months.

Yes, we offer payment on account through Klarna. This means you can order your electric scooter and only make payment after receiving the goods. You can conveniently select this option during the ordering process.

Your payments are secure! All transactions are transmitted encrypted, so third parties cannot access your data. Our payments are processed by a certified payment service provider that guarantees the highest security standards.