cancellation policy

Right of withdrawal for e-scooters and e-choppers – Star-Biker

As a consumer, you have a fourteen-day right of withdrawal for your purchase from Star-Biker. Within this period, you have the right to withdraw from the contract without giving any reason. The withdrawal period begins on the day on which you or a third party other than the carrier designated by you takes possession of the goods, such as an e-scooter or e-chopper.

How to exercise your right of withdrawal

To exercise your right of withdrawal, please inform us of your decision to withdraw from the contract by means of a clear declaration (e.g., by letter, fax, or email). You may use the attached sample withdrawal form for this purpose, but it is not mandatory. The withdrawal period is met if you send the notification of withdrawal before the expiry of the withdrawal period.

consequences of revocation

In the event of an effective cancellation, we will refund all payments we have received from you, including delivery costs, within fourteen days of the day on which we received notification of your cancellation. We will refund you using the same means of payment that you used for the original transaction, unless expressly agreed otherwise. However, we reserve the right to refuse refunding until we have received the goods back or until you have provided proof that you have returned the goods.

Return of goods

You are obligated to return or hand over the e-scooters and e-choppers to us immediately and at the latest within fourteen days from the date on which you notified us of the cancellation of the contract. The return shipment will be at your expense. You are only liable for any loss of value of the goods if this loss of value is due to unnecessary handling of the goods that goes beyond checking their quality, properties, and functioning.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it to:)

FA. Star-Biker & Co.
Avenue de la Victoire 68
6840 Neufchâteau
Belgium

Email: info@star-biker.com

I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( )/the provision of the following service ( ):
Ordered on ( )/received on ( )
Name of consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only for notification on paper):
Date (*):
Delete as appropriate.

Important instructions

  • We cannot accept shipments that are not prepaid or unannounced.
  • The right of withdrawal only applies to orders within Belgium. Customers outside Belgium have no right of withdrawal.
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Partner für E-Roller, E-Chopper & Elektroroller mit 45 km/h & Straßenzulassung von Star-Biker
Partner für E-Roller, E-Chopper & Elektroroller mit 45 km/h & Straßenzulassung von Star-Biker
Partner für E-Roller, E-Chopper & Elektroroller mit 45 km/h & Straßenzulassung von Star-Biker

What our customers say

★★★★★

My best purchase this year!
I use the Star-Biker Chopper 6.0s daily for my commute. It rides great, is comfortable, and looks extremely stylish. Perfect for the city!

Luka Jovanovic
Hamburg
★★★★★

Finally independent on the road!
With the Star-Biker Bobber Custom, I can finally move freely around the city without having to rely on buses or trains. Simply charge it up and go – brilliant!

Joel Zimmermann
Dusseldorf
★★★★★

Eye-catcher with power!
The Star-Biker Chopper M1PS not only looks great, but also packs a punch! I'm constantly being asked about this scooter – highly recommended!

Norbert Jansen
Munich
★★★★★

Great quality and comfort!
I bought the Star-Biker Chopper M1P Custom and I'm absolutely thrilled with it! Comfortable seat, good range, and perfect for city riding. I would buy it again anytime.

Sophia Wagner
Cologne
★★★★★

Ideal for the city!
I've been riding the Star-Biker Chopper 6.0s for three months now – no traffic jams, no parking problems, and it's environmentally friendly, too. Perfect for everyday use!

Ali Benkacem
Frankfurt am Main
★★★★★

It's just fun!
I never would have thought e-scooters could be so much fun! The Star-Biker Bobber Custom has become my daily companion—simply brilliant.

Claudia Hoffmann
Nuremberg
★★★★★

Quiet, fast and great handling!
I never thought an e-scooter could be so much fun! The Star-Biker Chopper M1PS is super quiet, accelerates well, and rides very stable.

Elena Petrova
Stuttgart
★★★★★

Environmentally friendly & practical!
I wanted a sustainable alternative to a car, and I'm absolutely satisfied with the Star-Biker Chopper 6.0s. Excellent workmanship and amazing ride comfort!

Nicolas Dubois
Berlin
★★★★★

Perfect for my commute!
The Star-Biker Chopper 6.0s is exactly what I was looking for. No more traffic jams, no more searching for a parking space – just charge up and go. Plus, it's a great ride!

Mustafa Demir
Dortmund

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